Workshop on
Business Process Management
Bangalore, 27-28, August 2009
Faculty :
Mr. Raghu Santanam
W.P.Carey School of Business,
Arizona State University,

Tempe, AZ 85287



Workshop Schedule



27 August 2009

28 August 2009

09:00am to 9:30am


 Introductions and Workshop Logistics 09:00am to 9:30am


Review As-Is process models


09:30am to 10:45am


Introduction to Business Processes  09:30am to 10:45am


 Introduction to Business Process Simulation


11:00am to12:30pm


Conducting Stakeholder Analysis for Business Process Improvement 11:00am to12:30pm


Principles of Business Process Design


01:30pm to 3:00pm


As-Is Business Process Modeling


01:30pm to 3:00pm


Technology Enablement of Collaborative Business


03:00pm to 5:00pm


Hands-on Session on Business Process Modeling 03:00pm to 5:00pm Creating a Process Oriented Organization


* Tentative: Tea Break - 10:45 am to 11:00 am and 3:00 pm to 3:15 pm; Lunch Break - 12:30 pm to 1:30 pm
UDream Corprate Office,
Evoma Business Center,
#14, Bhattrahalli, Old Madras Road,
K.R Puram, Bangalore 560049

Note: Most of the sessions involve a combination of lecture, case study discussions and/or hands-on exercise.


For details and clarifications call: Jayanth +919663376680 (or) Shweta +919663317770