Workshop on
Business Process Management
Bangalore, 27-28, August 2009


                                                                                                                                       Workshop Schedule

ISiM Executive Education Programme Series


ISiM Executive Education Programmes help individuals and organizations to leverage on technology management through our courses that integrates technical expertise with management.



Business Process Management Workshop: Background and Context


The ubiquitous presence of IT in every aspect of organizations and society requires today's managers and executives to have a clear understanding of the role technology plays in advancing business strategies. Fast changing, competitive landscapes require innovations in business practices that are often enabled by IT applications. Therefore business and IT leaders frequently need to collaborate on continuous innovations in business processes and explore how IT can  accelerate and enable these innovations. The main objective of this workshop is to impart sufficient

understanding of the issues we encounter in evaluating, designing, implementing and managing business processes.


Objectives of the Workshop

  • Introduction to various techniques and tools of process analysis and management including process mapping techniques and simulation.

  • Build the competency required to model and analyze AS-IS processes and develop coherent and well thought out improvement plans for redesigning organizational processes.

  • Build the foundations for process analysis by focusing on key aspects of business processes, including collaboration, information flow, people, roles and business rules.

The workshop will use real business case studies in interactive sessions to deliver the core content. A course packet consisting of workshop notes, articles and business case studies will be given to each workshop participant.


Topics Covered

  • Importance and benefits of a process oriented enterprise.

  • Modeling and analysis of AS-IS Business processes.

  • Principles of effective business process design.

  • Simulation modeling to asses To-Be process models.



Target Audience

  • Information Technology industry

  • Service industry

  • Academics

  • Process Analysts

  • Manufacturing Industry




Raghu Santanam is an Associate Professor of Information Systems, W. P. Carey School of Business, Arizona State University, USA. His current research focuses on Health Information Technology, Business Process Change, Security and Information Supply Chains. He has worked with a number of organizations on Information Systems and Business Process related issues. He has been a Principal Investigator or Co-Principal Investigator on several projects with Corporations (including Intel, IBM and others) and Government entities.


Dr. Santanam is a guest editor of a special issue of the Journal Decision Support Systems on "Cyber infrastructure for Homeland Security: Advances in Information Sharing, Data Mining, and Collaboration Systems." He serves as an Associate Editor for Information Systems Research, Decision Support Systems, Journal of the Association for Information Systems and Journal of Electronic Commerce Research. He is the Program Co-Chair for the Workshop on e-Business, 2009 and is the co-chair of the Research Methods Track of the International Conference on Information Systems (ICIS) in 2009.


                Workshop Venue 


              Registration Details


          UDream Corprate Office,

Registration Fee : Rs. 6,000/-*
Evoma Business Center

Early bird & educational
#14, Bhattrahalli, Old Madras Road,   professionals: INR 5,000/- *
K.R Puram, Bangalore 560049

   (Registration fee includes workshop

     material, lunch & refreshments)


      Comprehensive Registration


       Registration Fee: Rs. 10,000/-

(Includes Accommodation and meals at Evoma - twin sharing for two nights)


Time: 9AM to 5PM

Download Workshop Brochure

Download Registration Form


For details and clarifications call: Jayanth +919663376680 (or) Shweta +919663317770