ISiM – Special Lecture - 16
Date & Time : 4th June 2011, 3:30 to 5:00pm
Topic : User Experience Design for Enterprise Software
Speaker : Dr. Todd Barlow,
Director of Usability and User Interface Design
SAS Business Analytics and Business Intelligence Software, USA
Venue : International School of Information Management (ISiM), University of Mysore.
Special Lecture Abstract
Enterprise software development presents unique challenges to delivering a high quality user experience.
A large organization's work involves multiple users, in different roles, interacting with each other over long periods. The work is guided by business rules within the organization and, sometimes, by government regulations. Software designed to support these organizations (enterprise software) differs from the single-user commercial, off-the-shelf software with which most people are familiar. Producing a high quality user experience for enterprise software users requires understanding and managing:
The influence the latest HCI research, emerging UI design patterns, and interactive technology trends on the user experience The influence of legacy UI design and development on new product design The role of ideation, sketching, and prototyping Fitting user-centered design into an agile development process The overlapping roles of user experience professionals, product managers, development managers, and user interface developers The difference between the software's end user and the buyer The influence of an organization's IT department
…And many more factors.
Dr. Barlow will describe the role of user experience professionals in enterprise software development, the problems they encounter, the tools and skills necessary to deliver usable software.
Todd Barlow is Director of Usability and User Interface Design at SAS. He is responsible for the usability of SAS software, establishing usability engineering practices, and defining the role of usability in development processes. He is also an adjunct faculty member in the School of Information and Library Science at the University of North Carolina - Chapel Hill where he teaches undergraduate and graduate courses in human-computer interaction. Prior to working at SAS, he worked as a consultant designing and evaluating interfaces for consumer electronics, weapon systems, and telecommunication software. He holds a B.S.I.D. from the Georgia Institute of Technology, a B.A. from the University of Maryland, an M.S. from Rensselaer Polytechnic Institute, and a Ph.D. in psychology from North Carolina State University.